At Marta Trens all shipments to the Peninsula and the Balearic Islands are FREE from €25.
SHIPPING AND CONDITIONS
- Peninsula and Balearic Islands: 24-48h | €3.99 | FREE +25€ | Correos Express/Nacex
- PORTUGAL: 24-72h | €5.90 | FREE +35€ | Nacex |
- CANARY ISLANDS: 4/7 days | €4.95 | FREE +50€ | NATIONAL Post Office
- EUROPE: 2/7 days |17,90€ | FREE +250€ | MBE (UPS)
- SWISS: 2/7 days | 20,90€ | MBE (UPS)
- UK: 3/7 days |17.90| FREE +250€ | MBE (UPS)
- USA and CANADA: 5-10 days| 29,90€ | MBE (UPS)
- LATIN AMERICA/CENTRAL AMERICA: 5-15 days | €45.90 | EMB (UPS)
- ASIA: 5-10 days | 49,90€ | MBE (UPS)
Shipments to the Canary Islands, Portugal, Europe and internationally may have some type of customs tax, this depends on your region and the customs procedures that are imposed. In no case are they carried out by Marta Trens.
Everything is counted in business days.
All delivery times will start counting from the next business day (Monday to Friday) that the order has been placed.
In times of Sales/Black Friday or Christmas, shipments can take between 24-48 hours longer than the aforementioned. (It is highly unlikely, but it is possible)
Exceptionally, and for reasons beyond the control of Marta Trens Joyería, if shipments take longer than the indicated deadlines, the client will contact Marta Trens by email (firstname.lastname@example.org) or by phone (931297140) to check the order number and if it is necessary to make a claim to the shipping agency.
Marta Trens Joyería will not be responsible in the event that the order does not comply with the established term indicated above or loss thereof, since it is the responsibility of the transport company. (It is highly unlikely, but it is possible)
If the package has not arrived within the established period, you must contact us immediately to make the pertinent claim to the shipping company within a maximum period of 10 calendar days from the receipt of the order shipment confirmation (except the USA, Canada, Latin America and Central America, which will be 20 days).
PACKAGING MARTA TRENS
Each order contains:
- An outer box/protective bag
- A jewelry box, sometimes when more than one jewel is purchased, it is usually larger to store them. (Unless it is a gift and you want it in separate boxes)
- A thank you card, sometimes with surprises.