Can I exchange or return the jewelry?
Yes, we accept exchanges and returns within 14 days from receipt of the jewelry.
To request the processing of a change, write us an email to firstname.lastname@example.org.
Shipping all over the world.
- EUROPE: 2/7 days MBE (UPS) € 13.90 | GRATUITOUS > 150 €
- USA and Canada: 7-20 days | € 29.90 | GRATUITOUS > € 250 | MailBoxes UPS
- Latin America, Asia, Australia, Central America: 7-14 days | € 39.90 | UPS
What are the payment methods available?
You can pay for your order by credit and debit card and PayPal.
We work together with Aplázame, a payment method divided into comfortable installments or cash on delivery in 15 days after receiving them.
If you prefer, we also have the option of bizum or cash on delivery (For this you must contact us through WhatsApp)
Can I get my jewelry wet? What material are they?
Our jewels are of the highest quality, made of 925 sterling silver. The golds are baths and plated in 18k gold. The stones are semi-precious and natural minerals.
As for the care of the jewels, the Silver 925 silver jewels can be wet, practiced sports and shower without problem and they will last a lifetime. If they darken, with a chamois or cloth they shine again.
Those that are bathed in gold we advise not to do so, since direct contact with water, friction, aggressive liquids such as alcohol, cream, perfumes, chlorine water, etc ... cause the intensity of the gilding to decrease.
Gold is created by a Gold coating that is applied to Sterling Silver, which in its essence is silver, for this reason if we do not want the Gold coating to fade, we will have to take special care of them :)
If you have previously taken baths, you will know the approximate duration according to the Ph of your skin of the intensity of the bath. There are people who last for years like the first day!